Customer support and service
Real-time Network, Outages and Maintenance status.

Network Status and Maintenance

BroadAspect's network nodes, servers and services are monitored 24/7 at 60 second intervals. If any of our services do not respond our 24/7 technicians are paged to begin working fixing any issue within minutes.

If you should experience issues with any of our services, please check this page for notices, before contacting our 24/7 technical support team.

The information below shows the current state of our service availability in real-time. This data is taken from a live feed from internal and external monitoring systems. Scheduled Maintenance Windows are also listed with a link to past Maintenance events with their completion results.

BroadAspect Service Notification
No Known Issues with Core:
- Internet Services
- Voice Services
- Cloud/Hosting Services
- Email Services

Last Updated: 7/17/2018 2:20:04 PM
Network Status
Edge Routers OK
Core Routers OK
Core Switchs OK
Recursive (Cached) DNS Services ( ( OK
Authoritative DNS Services - Primary (Ashburn, VA) OK - Secondary (Chicago, IL) OK
NS3. to - (Cloud DNS) OK
Scheduled Maintenace
ID Maintenace Event Date Start End
#2119 BroadAspect Cloud Network Maintenance Event 4/29/2017 11:00 PM 1:00 AM

If you would like to be notified about Scheduled Maintenance Events, please click here

Customer Testimonials

"BroadAspect's broadband service has been highly stable and incredibly fast. BroadAspect has delivered in all areas."

John Steigerwald,
Riggs Steigerwald

Highlighted Service

BroadAspect has expanded its Network Services which scale from 50 Mbps to 1 Gbps offering a rich set of converged services to meet customers' most challenging business requirements.

Contact Us

Phone: 703-443-8274

Headquarters Location:
22375 Broderick Dr.
Suite 220
Sterling, VA 20166